Privacy Policy

1. Who We Are

TechServ is a U.S.-based technology solutions provider specializing in software engineering, AI systems, smart infrastructure, and remote staffing services. Our registered contact is: info@techservint.com.

2. What Information We Collect

We collect information you give us directly, such as:

• Your name, email address, and phone number when you contact us
• Project details and any documents you share with us
• Payment information when we invoice you (handled by our payment processor, not stored by us)

We also collect some information automatically when you visit our website, such as:

• Your IP address and browser type
• Pages you visit and how long you spend on them
• Where you came from (search engine, social media, etc.)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have asked for
• Send you project updates and communication related to your work with us
• Improve our website and understand how people use it
• Meet our legal and contractual obligations

We do not sell your data to third parties. We do not use your data for targeted advertising.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal grounds:

• Contract: To fulfil the services you have contracted us for
• Legitimate interests: To improve our services and communicate with potential clients
• Legal obligation: Where we are required by law to process data
• Consent: Where you have explicitly agreed, such as for marketing emails

5. How Long We Keep Your Data

We keep your data only for as long as we need it. For active clients, we retain project-related information for 7 years for accounting and legal purposes. Enquiry data from people who did not become clients is deleted after 12 months.

6. Who We Share Your Data With

We may share your data with trusted service providers who help us run the business — such as our cloud hosting provider (AWS or GCP), our project management tools, and our accounting software. All these providers are bound by confidentiality agreements and GDPR-compliant data processing agreements.

We never sell or rent your data to anyone.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to how we use your data
• Request a copy of your data in a portable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at info@techservint.com and we will respond within 30 days.

8. Cookies

We use essential cookies to make the website work correctly, and analytics cookies (like Google Analytics) to understand how visitors use our site. You can disable analytics cookies in your browser settings at any time.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: